Shipping policy

Last updated: September 11, 2026

Milk Truck Mail sends a new issue each month through the good old-fashioned mail.

Monthly Shipping Schedule

New issues generally ship around the 15th of each month.

Orders placed on or before the 10th of the month will receive that month's issue. Orders placed after the 10th will begin with the following month's issue.

For example, an order placed on October 10 will receive the October issue. An order placed on October 11 will begin with the November issue.

Shipping dates are estimates and may occasionally shift due to printing schedules, postal delays, holidays, weather, or other circumstances outside our control.

U.S. Shipping

Orders are shipped through the U.S. Postal Service to the mailing address associated with your order or subscription.

Because Milk Truck Mail is sent through standard mail, tracking may not be available for individual issues.

Delivery times vary by location and are not guaranteed.

International Shipping

International shipping is available to eligible destinations shown at checkout.

International delivery times can vary significantly depending on destination, postal service, customs, and other factors outside our control. Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Mailing Addresses

Please make sure your mailing address is complete and accurate when placing your order.

Subscribers are responsible for keeping their mailing address current. If you move or need to change your address, please update it through your customer account before your next issue is processed for mailing.

We cannot guarantee replacements for issues sent to an incorrect or outdated address provided by the customer.

Lost Mail

Shoot. Mail gets lost sometimes. If yours does, we'd be glad to send you a replacement.

Before requesting a replacement, please log in to your account and confirm that your mailing address is correct.

U.S. subscribers: If your issue has not arrived within three weeks of the mailing date, you may request a replacement.

International subscribers: If your issue has not arrived within six weeks of the mailing date, you may request a replacement.

Replacement requests should be submitted through our replacement request form.

Damaged or Incorrect Orders

If your issue arrives significantly damaged or you receive the wrong item, please contact us and we'll work to make it right.

Gift Subscriptions

Gift subscriptions follow the same monthly shipping schedule. The first issue is determined by the date the gift subscription is purchased: orders placed on or before the 10th receive that month's issue, while orders placed after the 10th begin the following month.

Please double-check the recipient's mailing address before placing your order.

Contact

Questions about shipping or delivery? Get in touch:

Milk Truck Mail
Dappled Company LLC
PO Box 552
Matthews, NC 28106
United States
info@heymilktruck.com